01
HELP — QUESTIONS (GENERAL)

This section is for questions about services, commissions, current or potential projects, availability, pricing, timelines, revisions, processes, policies, or anything else you may need clarification on before, during, or after working with me. It is also the appropriate place to reach out if you are unsure where your question belongs, need additional information about something shown elsewhere on the website, or need to get in touch about something that does not fall under a more specific contact category. When contacting me about an existing commission, project, or prior conversation, including any relevant details or references will help provide the necessary context.

02
HELP — EXISTING ORDERS / PROJECTS

This section is for questions, updates, changes, or problems relating to an order, commission, or project that already exists. This includes both digital work and physical purchases, whether you need help with the current status or progress of a commission, delivery or access to completed files, shipping or tracking information, changing shipping details before an order is sent, a problem with something you received, payment or receipt information, or another issue connected to an existing order or project. Including your order or project reference when reaching out will help me locate the correct information as quickly as possible.

04
INQUIRY — BUSINESS / COLLABORATIONS / LICENSING

This section is for professional, commercial, and collaborative inquiries involving Xiïro or my work. This includes brand and business collaborations, creative partnerships, sponsorship or promotional opportunities, licensing existing artwork, commercial reproduction or usage requests, product and merchandise opportunities, and other professional proposals. If you would like permission to use an existing piece of artwork, please include information about the artwork and how, where, and for what purpose it would be used.